What are the fees?
Pricing is from RM200 - RM500 per session. Each session is between 60-75 minutes long and takes place weekly (or every other week).
It's common to experience, in total, 20 sessions, though the number of sessions depends on the complexity of the situation. Some families (or couples/individuals) require only 6-7 sessions before they have what they need.
The per-session fee is not linked to the experience of the counsellor (every counsellor is free to determine how much they want to charge).
For families who are in financial distress, we do have intern counsellors who are available for RM50 - RM150 per session.
If a session goes longer than 75 minutes, there are no extra fees.
How do I schedule an appointment?
Fill out this form. Our coordinator will reply in 72 hours to arrange an appointment with you and assign you a therapist.
Alternatively, you may email us at register.andolfi@gmail.com, or drop us a WhatsApp message at +6010 2112698.
How do I cancel my appointment?
We have a 24-hour cancellation policy. Booked sessions must be cancelled or reschedule 24 hours prior to the session.
I’d like to have family therapy but I'm unable to bring my whole family – what do I do?
It is best to bring the whole family. Talk to your counsellor for numerous ways on how you can encourage your family to attend.
I booked individual therapy sessions but also brought my spouse, will I be charged the same?
Fees are charged by session, not by the number of participants in the session. So the fees will be the same.
What about confidentiality?
The Andolfi Family Therapy Centre complies with the code of ethics set by Lembaga Kounselor Malaysia (LKM). All sessions are strictly private and confidential, and nothing is shared without your consent.
Are sessions tax-deductible?
Yes, there's tax relief for medical or consultation expenses involving registered psychiatrists, clinical psychologists, and counsellors.